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Monday April 14 2008, 9:30 - 10:15AM

As designers, why don’t we concentrate more on designing our documentation? Too often artifacts of our design process are initiated haphazardly, difficult to maintain, unusable by recipients, and organically grown into something we never anticipated. Are our artifacts optimally user-centered? Not as much as they could be.

We’ll explore both the artifacts we produce and the audiences we produce them for, and by mapping those artifacts to audiences, we’ll reveal what works… and what doesn’t. The discussion will focus on the phases through which a deliverable evolves - the deliverable’s life cycle - and we’ll discuss why that life cycle is problematic. We’ll then shift into specific ideas about what we can do to fix it such as deliverable recipes, page patterns, and even modular deliverables tailored to specific audiences.

With an interesting blend of helpful software tips and real-world examples, this talk aims to provoke you to be more prepared, predictable, structured, focused, investigative, and mechanized with your design communications.